Technical Assistance (Student)

Most solutions to technical and how-to issues with Canvas can be found in our Knowledge Base. Use this service to request technical assistance for issues not found in the Knowledge Base or with Canvas 24/7 Support.

Canvas 24/7 Support

If you need immediate assistance with Canvas, Canvas 24/7 Support is an available resource via phone, chat, or email.

  1. Phone: Students can reach Canvas Support at (855) 981-8103. 
  2. Chat or Email: All users can access Canvas 24/7 Support online (chat or email) by clicking the Help button at the bottom of the left-hand navigation in Canvas.
  3. You can also find answers to your Canvas questions in the Canvas guides at Guides | Canvas Community.

eLearning Technical Assistance

Use this service to request technical assistant with:

  • Locating a missing class in Canvas
  • Assistance not available from Canvas 24/7 support. 

 

 
Request Technical Assistance

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