Technical Assistance (Student)

Most solutions to technical and how-to issues with Canvas can be found in our Knowledge Base. Use this service to request technical assistance for issues not found in the Knowledge Base or with Canvas 24/7 Support.

Canvas 24/7 Support

If you need immediate assistance with Canvas, Canvas 24/7 Support is an available resource via phone, chat, or email.

  1. Phone: Students can reach Canvas Support at (855) 981-8103. 
  2. Chat or Email: All users can access Canvas 24/7 Support online (chat or email) by clicking the Help button at the bottom of the left-hand navigation in Canvas.
  3. You can also find answers to your Canvas questions in the Canvas guides at Guides | Canvas Community.

eLearning Technical Assistance

Use this service to request technical assistant with:

  • Locating a missing class in Canvas
  • Assistance not available from Canvas 24/7 support. 


Request Technical Assistance

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How to find a class in Canvas
How to find the digital badge for Passport to Canvas - Student Orientation to Online Learning
A schedule showing the enrollment times in Canvas after a student registers for a class.


Service ID: 50239
Wed 6/9/21 10:54 AM
Thu 3/16/23 11:26 AM